General Enquiry
Why choose Swati Jewel?
Swati Jewel offers premium-quality imitation jewelry with elegant designs, affordable prices, and a 7-day return policy — so you can feel royal without the high cost.
Why are your prices attractive?
Because we offer direct-to-customer pricing with no middlemen, ensuring you get luxury-looking jewelry at affordable rates.
Are discounts available?
Yes. You may stay informed on special offers and promotions by subscribing to the Mulia Jewellery e-mail list. Create your online account or sign up for our newsletters today!
Placing an Order
Can I see your jewellery in person?
We are currently an online-only store, so all orders are placed through our website. High-quality product images and detailed descriptions are provided for a clear view.
Are any purchases final sale?
We are unable to accept returns on certain items. These will be carefully marked before purchase.
Which currency are your prices in?
Our prices are listed in Indian Rupees (INR).
All transactions are processed in INR during checkout.
What payment options do I have?
You can pay using Credit/Debit Cards, UPI, Net Banking, and Cash on Delivery (COD).
All transactions are 100% secure and encrypted for your safety.
Will I be charged tax?
All prices are inclusive of tax. You won't be charged anything extra at checkout.
Shipping
Why is there a difference to the number of days I receive my items?
Delivery times may vary based on your location, courier service availability, and order processing time. Some areas may take longer due to logistics or local delays.
Are there any shipping charges to be incurred when I purchase online?
We offer free shipping on orders above ₹499. For orders below that, a small shipping fee may apply and will be shown at checkout.
How is my shipment packaged and delivered?
Your order is securely packaged in a tamper-proof, protective box to ensure the jewelry stays safe during transit. All shipments are handled by trusted courier partners for reliable and timely delivery.
Can I track my order?
Yes, you can! Once your order is shipped, you’ll receive a tracking link via SMS or email to monitor your delivery status in real-time.
Frequently asked questions
What is the return policy?
Our goal is for every customer to be totally satisfied with their purchase. If this isn’t the case, let us know and we’ll do our best to work with you to make it right.
Are any purchases final sale?
We are unable to accept returns on certain items. These will be carefully marked before purchase.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Where are your products manufactured?
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.